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Dear Robert,
First, thanks from my family to you and your company for your professional services at our home. The custom pool table is fantastic and we are sure to enjoy it.
It is rare these days to deal with a company like yours with people who are intelligent, experts in the field and courteous. I know that you are proud of your heritage, and the training and experience that has been passed on by your family from generation to generation, and that now you are in the process of delivering to your son. The fact that I knew your brother from the good old days at Bethpage made the experience of dealing with you that much better.
Sincerely,
Howard E. Greenberg, ESQ
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Dear Mr. Grimaldi,
I recently had the pleasure of purchasing a mission-style pool table from your establishment. I cannot emphasize enough the beauty of this piece of furniture. Furthermore, it is one perfect playing surface.
I must add that the quality of the custom pool table was exceeded only by the quality of the installation. Your crew was courteous, conscientious, and professional. They took the time to do the job to the highest standards.
I know full well that the playability of even the best table is dependent upon the manner in which it was installed. You have not only provided a great product, but you have also seen to it that it works perfectly.
Sincerely,
Phil Solomon
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Dear Bob,
I can’t thank you enough for the wonderful job you and your son did on my billiard room. The week before I came into your store, I visited the Brunswick dealer and was helped by a nice young man that unfortunately didn’t have the knowledge I was hoping for. I came into your store on a Saturday morning and within 5 minutes I knew I had found an expert who could find the perfect table (and size) for me.
My custom pool table has been in for a week and I can’t tell you the fun I am having with my two boys. They are enjoying it as much as I did playing with my father.
Thanks again Bob,
Dave Staudinger
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Dear James,
Over the years, dealing with you and your dad, Bob, has been a wonderful experience. All corporations could learn from the two of you, on how to treat customers. We originally bought our custom Olhausen Pool Table from you and only serviced it with you. Both you and your dad were always a pleasure to deal with.
Nobody maintains a pool table better than Century Billiards. When we sold our house and had to sell the pool table, again we relied on you. Once again, you came through and handled it like the pros that you are. Thanks you so much for your help, professionalism, and courtesy.
We would, and do recommend your company to everyone!!!!!
Sincerely,
Paul and Melody Plust
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Dear Robert,
My husband and I wish to thank you very much for doing such a wonderful job restoring our antique pool table. It came out just the way we hoped it would. It is the centerpiece of our room and looks fabulous.
Thanks again for a job extremely well done.
Sheila Simon